Can I call the shop?
Yes we are only too happy to take your call on 01954 714005
When are you open?
Monday to Friday 9am to 5pm and Saturdays 9am to 1pm
Can I collect my order and have a look around?
No problem Store visit / guided tour just give us a call.
How long will it take for my order to be dispatched?
We will dispatch your order the same day if it has been placed before 2pm Monday to Friday. Orders placed after 2pm will be shipped the next working day
Emergency service available by request.
If you place your order after 2pm but before 5pm we can still ship it but there is £12 fee to cover the addition expense. (taxi to the FedEx depot)
For £6.00 we offer a before noon in addition to any offer carriage costs
£12.00 before 10am in addition to any offer carriage costs
£25.00 before 9am and Saturday service at extra cost in addition to any offer carriage costs
All parcels are in plane boxes and must be signed for
If no one is in to sign a card will be left are two failed attempts FedEx return the parcel to us once we get it back you will get a refund payment less £12 to cover the costs incurred (£6.00 each way shipping)
I am still awaiting my order what should I do?
Go to http://www.fedexuk.net/accounts/track.aspx and type in your tracking number
If that fails please call us 01954 714005 or email firstname.lastname@example.org out of normal office hours